Privacy Policy
1. Introduction
Zutawa Studios Private Limited ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (zutawa.com) or use our services.
By using our website or services, you consent to the data practices described in this policy. If you do not agree, please do not access our website or use our services.
2. Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Name, email address, phone number, company name, and job title
- This information is collected when you fill out our contact form, engage our services, or communicate with us
Business Information
During consultations and project engagements, we may collect:
- Project requirements and technical specifications
- Business details and organizational information
- Other information shared during the course of our engagement
Technical Data
We automatically collect certain technical data when you visit our website:
- IP address, browser type, and operating system
- Referring URLs and pages visited
- Access times and session duration
- This data is collected through cookies and similar tracking technologies
Payment Information
When processing payments, we collect billing information through our secure payment gateway partners:
- Billing address and payment method details
- We do not store complete payment card information on our servers. All payment data is processed by PCI-DSS compliant payment processors.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To communicate with you about projects and inquiries
- To process payments and send invoices
- To send important updates about our services
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following limited circumstances:
- Service Providers: Third-party vendors who assist in our operations, including hosting, payment processing, and analytics services.
- Legal Requirements: When required by applicable law, court order, or government regulation.
- Professional Advisors: Lawyers, accountants, and other advisors under strict confidentiality obligations.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure hosted by reputable providers
- Access controls and multi-factor authentication
- Regular security assessments and vulnerability testing
While we take reasonable precautions to protect your information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: To understand how visitors interact with our website.
- Preference cookies: To remember your settings and preferences.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data we hold.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal requirements.
- Opt-out: Unsubscribe from marketing communications at any time.
- Portability: Request a portable copy of your data in certain circumstances.
To exercise these rights, please contact us at contact@zutawa.com. We will respond to your request within 30 days.
8. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with applicable legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Maintain business records as required by Indian law
When your data is no longer needed, we will securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: contact@zutawa.com
- Phone: +91 7204847927
- Address: #153, 4TH CROSS, JHBCS LAYOUT, KUMARASWAMY LAYOUT, BENGALURU - 560078